Skip to content
Pulse

Contact Management

Every relationship, scored and ranked automatically.

Pulse computes an engagement score and a fit score for every contact — with a 12-week trend so you see momentum, not just snapshots. No more guessing who to call first.

SP

Sarah Park

VP Sales · Globex

87
SP

Sarah Park

VP Sales · Globex

87
SP

Sarah Park

VP Sales · Globex

87

Engagement score with trend

0-100 score from five weighted signals: recent activity, email opens, meetings booked, deal staleness, and open-deal weight — refreshed hourly.

Fit score against your ICP

A separate ICP-fit score weighted by company size, title, lifecycle, and source. Two scores, one ranked list.

12-week rolling trend

Every contact carries a 12-week trend so you spot accelerating, stable, and cooling relationships at a glance.

Anatomy

Every region, explained.

1

Contact header

Name, avatar, owner, company, lifecycle stage badge (lead / MQL / SQL / opportunity / customer / evangelist).

2

Score ring

Engagement score with breakdown popover — five signals, weighted, transparent math.

3

Multiple emails & phones

Multiple email and phone records per contact, primary flag, label per record.

4

Tags + custom fields

Polymorphic tags with usage analytics; tenant-defined typed custom fields.

5

Activity timeline

Every call, email, meeting, note attached to this person. Threaded comments + @mentions + emoji reactions.

6

Deals & companies

Linked deals with stage, value, owner. Company hierarchy with parent/child rollups.

Deep dive

Everything that's in the box.

Lifecycle stages

Six stages from lead to evangelist, fully customizable per tenant.

Engagement breakdown

Every score comes with a transparent breakdown — see exactly which signals lifted or lowered it.

Bulk operations

Bulk update, bulk tag, bulk convert to deals, bulk delete, bulk archive. With undo.

CSV import with deduplication

Column mapping, dedupe by email/phone, preview before commit, row-level error reporting.

Smart merge

Duplicate detection and one-click merge that preserves all activities and deals.

Polymorphic tagging

Same tag system across contacts, companies, deals, and tasks. Fuzzy suggest, AI suggest, merge dedupe, analytics.

Saved views

Save your filter + sort + columns as a view. Private or shared. Pin to navigation.

Full-text search

Postgres tsvector + trigram indexes search by name, email, company, or any custom field.

In the wild

How teams use it.

+3 deals saved

"We finally know which leads are actually warm. The engagement trend caught three deals we'd written off."

Priya K.

SaaS team, 24 reps

+22% win rate

"Fit score lets us focus on accounts that match our ICP. Pipeline quality up, time wasted down."

Carlos R.

B2B services, 12 reps

6,000 dedupes

"Bulk merge cleaned up 6,000 dupes in 20 minutes. Activities preserved on every record."

Maya J.

Logistics, 40 reps

Pulse vs. The Old Way

A different league.

Pulse CRM
Spreadsheet / legacy CRM
Engagement scoring
Built in, transparent breakdown, 12-week trend
Add-on, opaque ML, point-in-time only
Fit score vs engagement
Two separate scores, both visible
Single combined score (worse signal)
Custom fields
Unlimited, typed, per-tenant
Capped at 5-50 unless you upgrade
Polymorphic tagging
Universal across all objects with merge/dedupe
Per-object tags, no analytics, manual dedupe

Keep exploring

Related features.

FAQ

Frequently asked

Get started in 5 minutes

Ready to see the pulse of your revenue?

Start free. Bring your whole team. Cancel whenever (you won't).